Frequently asked questions
How can I order?
When are you open?
How can I pay?
How do you work your deliveries?
Do you make home deliveries?
Do you deliver on a Saturday?
Do you deliver on Sundays?
What are your delivery times?
What happens if my food is late?
Where does my food come from?
Do your orders come with wasabi, soy sauce & ginger ?
Where and when was sushi invented?
What is sushi?
What is sashimi?
I am pregnant and have been advised not to eat too much fish?
I don’t eat fish! do you have any vegetarian dishes?
How do I place an order online?
How and when can I order?
It’s easy. Telephone through your order to 616858 OR place your order online and we’ll deliver it directly to your work, home or hangout.
When are you open?
Open for orders from:
Monday to Friday 09:00 – 14:30
Saturday 10:00 – 14:00
Delivery times:
Monday to Friday 11:00 – 17:00
Saturday 11:00 – 16:00
Free Island wide delivery between these times. – contact us now
How can I pay?
You can pay with all major credit and debit cards over the telephone when we confirm your order or by cheque and cash on delivery.
How do you work your deliveries?
On a first come first served basis, we currently have one delivery driver so order early if you have tight lunch schedule.
Do you make home deliveries?
Yes, we offer a free island wide delivery service from around 11:00 am through to our last delivery in the afternoon – Monday to Saturday.
Do you deliver on a Saturday?
Yes, we do deliver on Saturdays. Open for orders: 10:00 – 14:00, delivery times: 11:00 – 16:00
Do you deliver on Sundays?
No, well we’ve not been persuaded to yet! Your sushi is made and delivered within an hour or two, making sushi is very labour intensive, and fresh fish supply is very difficult on Sunday’s
What are your delivery times?
From around 11:00 am until our last afternoon delivery, Monday to Saturday. These delivery time slots are allocated on a ‘first come – first served’ basis.
What happens if my food is late?
There are times when our kitchens are very busy. If we think we will not be able to deliver within your specified time, we will call you to give you the latest estimate of delivery time. If you are worried about where your order is, please call us.
Where does my food come from?
When your order has been confirmed our chefs at Jersey Sushi HQ get to work on your order. Everything is freshly prepared specially for your order. Our suppliers are extremely important to us, so we can uphold our ‘finest quality’ policy. We get our local fish, direct from the harbour daily to guarantee its freshness. Our fruit and vegetables come from the Islands local markets and farm shops. We import all our Japanese produce from the leading and most reputable Japanese wholesaler in London.
Do your orders come with wasabi, soy sauce & ginger ?
Yes, all of our dishes are accompanied with top quality kikkoman soy sauce, the finest ‘gari’ ginger, and wasabi. You can order extra of these with your order if you wish.
Where and when was sushi invented?
Some say sushi came to Japan with the introduction of rice cultivation in the 4th century BC, while others believe that the practice was brought back with the Buddhist priests returning from China after their training in the 7th century AD. No one really knows where and when, but fish was being pickled with rice as a preservation method in Southeast Asia as early as the 5th century BC.
What is sushi?
A simple definition… “delicately seasoned rice, filled or topped with either raw, cooked or marinated fish, shellfish, vegetables or egg”.
What is sashimi?
Sashimi is thinly sliced, raw seafood. Many different kinds of fish (and other types of seafood) are served raw in the Japanese cuisine. Most importantly the fish has to be very very fresh.
I am pregnant and have been advised not to eat too much fish?
To eat too much fish is not advised when you are pregnant especially NOT raw fish and sushi! – best to wait until after your pregnancy.
I don’t eat fish! do you have any vegetarian dishes?
Yes we have recently added vegetarian dishes to our menu, there are also some vegetarian extra vegetarian options on our ‘pick and mix’ menu. If you have any other special requirements, phone us!, we will do all we can to help.
How do I place an order online?
Step 1 > Register
Go to the order section, click on ‘REGISTER’ on the left hand side of the page to fill out our easy registration form. Click on ‘REGISTER’ to submit and activate your registration!
Step 2 > Add items to your lunchbox
Select dishes from our menu by clicking ‘ADD TO LUNCH BOX’, confirming quantity as go you along. You’ll notice the total of your order accumulate in your lunch box.
Step 3 > Confirm order
When you’re done ordering, press ‘CONFIRM ORDER’ in your lunch box. At this stage you’ll have a chance to remove any items you don’t want or change the quantity.
Step 4 > Place order
Hit ‘PLACE ORDER’ when you’re ready to submit. We’ll call you back within 10 minutes to take your payment details and schedule your delivery.
The more you use the JERSEY SUSHI website the easier it gets, ‘view my favourites’ and ‘order history’ are there to make your online experience with us faster and easier.